Whether you’re a small or a large business, you need an efficient way to answer your phone and respond to customer inquiries on social media. A good customer support program should allow your business to handle a steady stream of customer questions and complaints. The right tool will also allow you to customize the chat interface to reflect your brand’s style. HelpCrunch is a customer support software that lets you customize the interface and offer 24/7 support through live chat, email, and more.

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